Privacy Policy

Effective Date: 8/18/2026

Introduction

Joint Wave (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information obtained through our website, online forms, and advertising platforms (including Facebook and Instagram lead forms).

By submitting your information, you consent to the practices described in this policy.

Information We Collect

We may collect the following personal information when you voluntarily submit it through our website or Facebook forms:

Name
Email address
Phone number
Basic information related to joint or mobility concerns (if provided voluntarily)

We do not collect sensitive medical records, Social Security numbers, or payment information through these forms.

How We Use Your Information

We use your information solely to:

Contact you regarding your inquiry or request
Provide information about Joint Wave services
Schedule or confirm appointments
Respond to questions you submit
Improve our communication and service offerings

Your information is not used for unrelated marketing and is not sold, rented, or shared with third parties for commercial purposes.

Facebook & Advertising Platforms

If you submit information through a Facebook or Instagram lead form:

Your information is governed by both this Privacy Policy and Meta’s data policies
We only receive the information you explicitly provide
We use that information only for direct follow-up related to Joint Wave services

Submitting a form does not place you on an automated spam list.

Data Protection & Storage

We take reasonable steps to protect your information using secure systems and restricted access. Information is only accessible to authorized personnel involved in communication and scheduling.

We retain personal information only as long as necessary to fulfill the purpose for which it was collected.

Sharing of Information

We do not sell, trade, or transfer your personal information to outside parties, except when required by law or to protect our legal rights.

Your Rights

You have the right to:

Request access to your information
Request correction or deletion of your information
Opt out of future communications at any time

To make a request, contact us using the information below.

No Medical Advice Disclaimer

Information collected through our website or forms is not intended to diagnose, treat, or replace professional medical advice. Joint Wave services are focused on mobility and functional support and do not constitute medical diagnosis or emergency care.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, you may contact us at:

Joint Wave
Dr. Chad Rohlfsen
DrChad@Rohlfsen.com
515=727=4000
Des Moines IA

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.